Maximizing Business Value: 24 Months Before Sale
There is a huge difference between selling a used car and selling a vintage classic. A used car…
ESOP (Employee Stock Ownership Plan): Alternative Exit Strategy
When most business owners think about “exiting,” they imagine selling to a competitor or a private equity firm….
How to Sell Your Business: 12-Month Preparation Timeline
One day, you will leave your business. Ideally, it will be on your terms, with a fat check…
Succession Planning: Preparing Your Business for Family Transfer
It is the conversation nobody wants to have at Thanksgiving dinner. “Who is going to run the business…
Net Promoter Score (NPS): Measuring and Improving Customer Satisfaction
We all want happy customers. We want 5-star reviews, glowing testimonials, and people shouting our brand name from…
Creating Recurring Revenue: Subscription Model Fundamentals
There is a reason Netflix, Spotify, and even your local car wash want you to subscribe. It is…
Pricing Strategy for Growth: When and How to Raise Prices
Let’s talk about the scariest email you will ever send. It is the one with the subject line:…
Building a Customer Loyalty Program That Actually Works
You have worked hard to get your customers. You paid for the ads, you built the website, you…
Opening a Second Location: Complete Checklist and Timeline
You did it. You built a business that works. Your current location is buzzing. The team is solid….
KPI Dashboard: 15 Metrics Every Growing Business Should Track
There is a saying in business that gets thrown around a lot: “What gets measured gets managed.” It’s…